IT Systems Administrator – Windows & Desktop Support (Hybrid Ohio)
Location: Hybrid – Westfield Center, OH (Onsite T-W-TH, Remote M & F)
Duration: 6 Month
About the Role:
We are seeking a Systems Administrator (Tier 2 Support) to join our team in Westfield Center, Ohio. This role is ideal for an IT support professional with 1-3 years of experience in help desk, desktop support, and system administration. You will be responsible for troubleshooting technical issues, managing Windows environments, and supporting end users across 4500 devices. If you thrive in a fast-paced environment and have a passion for problem-solving and customer service, we want to hear from you!
Key Responsibilities:
Provide Tier 2 troubleshooting support for hardware, software, desktops, laptops, and printers.
Resolve Easy Vista tickets (approx. 40 per day) via phone, online, or in-person support.
Administer Active Directory (AD) – manage users, computers, and Group Policy settings.
Support Windows 10 & 11 enterprise environments, including system updates and patches.
Manage SCCM Imaging for automated system deployments.
Assist with network troubleshooting, Citrix support, and route policy configurations.
Deploy and administer antivirus software, security patches, and system updates.
Collaborate with teams on end-user computing initiatives and optimization projects.
Required Skills & Qualifications:
1-3 years of experience in IT support, help desk, or system administration.
Strong knowledge of Windows 10/11, Active Directory, and Group Policy Management.
Experience in troubleshooting desktops, laptops, and printers in an enterprise environment.
Familiarity with SCCM imaging and software deployment.
Basic networking knowledge (route policies, Citrix, remote connectivity).
Strong customer service and communication skills to interact with end users professionally.
Valid driver’s license and ability to commute to Westfield Center, OH (Hybrid role).
Preferred Qualifications (Nice to Have):
Certifications: CompTIA A+, Network+, CCNA, Microsoft Certifications (a plus).
Experience with Microsoft Exchange, Exchange Online, and Virtual Desktop Environments.
Experience with hardware/software asset tracking and documentation.
Bachelor's degree in Computer Science, Information Systems, or related field (preferred but not required).
Why Join Us?
Work in a hybrid environment (Onsite Tues-Thurs, Remote Mon & Fri).
Gain hands-on experience in enterprise IT environments with 4500+ devices.
Work on Windows 11 migration and optimization projects.
Grow your career with a contract-to-hire opportunity at a leading company.
How to Apply:
If you’re ready to take your IT career to the next level, apply now!
Submit your resume or reach out to naresh.duvalla@strsi.com
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