Job Description

The Program Manager will play an important role in the day-to-day operations of the Foundation, ensuring seamless execution of assigned programs, data management, and team member engagement activities. . This role requires a highly organized, detail-oriented, and technically proficient professional who can effectively manage multiple priorities while supporting key social impact initiatives including disaster response, volunteerism and community service campaigns.

Success in this role requires strong analytical and problem-solving skills, the ability to interpret and manage data, and the expertise to leverage technology and software tools to drive operational efficiency. The Program Manager will collaborate closely with cross-functional teams, providing essential support in maintaining the accuracy and integrity of partner and donor data, developing programs for engagement initiatives and facilitating internal communications.

Experience:

• Preferred candidates would have 1-3 years in employee volunteer programs, volunteer management, non-profit partner relationships, project management, data analytics, relational databases and/or related business experiences
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams and SharePoint) is required. Experience with database management, querying tools, and/or statistical software is strongly preferred.
• Bachelor’s degree in Human Resources, Human Service, Social Work, Education, Business, and/or related field. Business experience in fundraising relational databases or corporate social responsibility may be considered in lieu of specific education requirements.

Responsibilities:

Operational & Program Support : Assist in managing the daily operations of the Lineage Foundation for Good, ensuring smooth execution of programs and initiatives.

Disaster Response Leadership : Lead and coordinate the company’s internal disaster response and recovery programs.

Volunteer & Community Engagement : Organize and manage company-wide volunteer and community service efforts, ensuring effective participation and impact measurement.

Cross-functional Team Collaboration : Support regional leaders who serve as liaisons to the Foundation by providing clear goals, tools, and communications.

Data & Systems Management :

• Maintain and optimize partner and donor data management systems , ensuring data accuracy, security, and accessibility.
• Manage and monitor software systems, databases, online registration platforms, and web resources to streamline operations.
• Analyze and interpret data to support decision-making and improve program outcomes.

Training & Development : Assist in the creation and implementation of training programs for volunteers, ensuring alignment with organizational goals.

Board & Committee Support : Prepare materials, logistics, and presentations for Foundation Board and committee meetings .

Event & Campaign Coordination : Support the development and execution of annualized campaigns and events , ensuring effective communication and stakeholder engagement.

Document & Record Management : Maintain electronic departmental files, records, and correspondence, ensuring accessibility and compliance.

SKILLS NEEDED:

Technical Proficiency :

• Strong expertise in Microsoft Office Suite , particularly Excel (pivot tables, VLOOKUP, data analysis), PowerPoint (presentations, reports), and SharePoint .
• Experience working with relational databases and data analytics tools to manage and track program outcomes.
• Ability to leverage technology and software solutions to improve workflow efficiency.

Critical Thinking & Problem-Solving :

• Ability to assess challenges, identify solutions, and implement process improvements.
• Strong analytical mindset to interpret data, generate insights, and drive strategic decisions .

Communication & Collaboration :

• Exceptional verbal and written communication skills to interact with internal teams, corporate partners, and community organizations.
• Strong interpersonal skills, demonstrating professionalism and the ability to engage with stakeholders at all levels.

Organizational & Project Management :

• Strong ability to manage multiple priorities simultaneously , ensuring timely execution of projects and tasks.
• Detail-oriented with excellent time management and prioritization skills .

Adaptability & Initiative :

• Ability to work independently while also collaborating effectively in a fast-paced environment.
• Proactive mindset with a solutions-oriented approach to challenges.

This position is an integral part of the Foundation’s success , requiring a dynamic individual who thrives in a multifaceted role that blends technology, data management, and operational execution . If you are a highly organized professional with strong technical acumen, problem-solving skills, and a passion for corporate social responsibility , we invite you to join our team!

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

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