Job Description
HOUSING ACCESS CASE MANAGER: OnPoint is seeking an energetic, organized, committed professional to fill the position of full-time Housing Access Case Manager. As the Housing Access Case Manager for OnPoint, you will be responsible for supporting individuals seeking housing services from OnPoint through phone and in-person contact, focused on providing and obtaining the information necessary to initiate and advance the coordinated entry process, ultimately determining program eligibility. PAY RANGE/BENEFIT PACKAGE: Salary:starting at $55,181.18 annually - placement above minimum salary is based on experience.
OnPoint Benefits: - 401(a) retirement: employer matching
- 457 retirement
- Paid holidays
Benefits effective date of hire: - Medical insurance
- Dental insurance
- Vision Coverage
- Employer funding of Health Savings Account (portion of deductible amount)
Employer Paid benefits: - Disability insurance
- Life insurance (up to $50,000)
- Paid Time Off
REQUIRED QUALIFICATIONS: - Bachelor’s degree in human services field
- A minimum of one year’s relevant work experience in the human services field or a customer service field
PREFREERED QUALIFICATIONS : - Experience conducting screenings, and intakes in social services, medical, or another related field
- Professional experience in homeless services
- Licensed/Limited Licensed Bachelor of social work (LLBSW/LBSW)
- Qualified Mental Health Professional (QMHP)
- Certified Alcohol and Drug Counselor (CADC)
GENERAL RESPONSIBILITIES: - Function as the primary point of contact for those seeking housing services through the Coordinated Entry process
- Provide an overview of the process and answer any questions individuals may have
- Monitor housing phone line calls and housing email inquiries
- Complete all required data entry
- Engage with individuals to obtain demographic information and an overview of the reason for seeking services
- Obtain financial and other information to determine housing program eligibility
- Review and complete required consent forms
- Provide community-based services at locations most convenient to the individuals seeking services
- Initiate and facilitate homeless diversion for those seeking housing services as appropriate
- Support individuals to complete access documents and forms and obtain required documents to determine program eligibility
- Ensure internal and external care coordination
- Facilitate access to behavioral health screening and access when indicated
- Complete documentation according to established accreditation, regulatory, funding, and best practice standards
- Participate in supervision, team, and other identified meetings
- Perform other duties as assigned
EQUIPMENT/TECHNOLOGY KNOWLEDGE: - Basic iPhone Knowledge
- Office 365 Skills
- Electronic Medical Record (EMR)
POSITIONS TO BE FILLED: - One full time positions (40 hours/week)
- This is a grant funded position with potential for sustainability within the Housing Program
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Job Tags
Holiday work, Full time, Work experience placement,