? Location: Stoughton, MA
? Pay Rate: $18.50/hour
? Start Date: May 12, 2025 (Onboarding Deadline: April 25)
? Hours: Monday–Friday, 8:30 AM – 4:30 PM (35-hour workweek)
? Position Type: In-office
Our client is seeking for six (6) Customer Service Representatives (CSRs) to join our Consumer Relations team in a temp-to-perm capacity. This role focuses on outbound calls and requires strong communication and customer service skills.
Conduct outbound calls to consumers, surrogates, and PCAs in the PCA program.
Communicate with Consumer Relations staff to ensure documentation accuracy.
Provide program-related resource information as needed.
Report any suspected cases of consumer abuse or neglect to the Disabled Person Protection Commission (DPPC).
? Required:
High School Diploma or equivalent
Strong data entry skills
Punctual, dependable, and self-motivated
Ability to work efficiently in a team environment
? Preferred:
Call center and customer service experience
Bilingual skills are a plus
Professional office setting with standard office equipment (computers, phones, copiers, etc.).
No travel required.
Background checks are required per company policy and federal/state regulations.
Leadership Team (Consumer Relations): Bob, Meah, and David
Recruiting Team: Emma and Angela
Tempus Unlimited is an Equal Opportunity Employer and committed to fostering a diverse and inclusive workplace.
? If you’re interested or know someone who would be a great fit, apply today!
Contact: Gabriel P. (gabp184@kellyservices.com)As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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