Airport Agent - Full-Time Customer Service Job at Envoy Air Inc., Buffalo, NY

VDhWWnF1MEE2b3FMdmtjOFRhSnp4eTF1OWc9PQ==
  • Envoy Air Inc.
  • Buffalo, NY

Job Description

Overview:

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

NEW PAY RATE - $16.01/HR!

NO EXPERIENCE REQUIRED AND HIRING IMMEDIATELY!

Responsibilities:

How will you make an impact?

Responsibilities

  • Create a positive start to a passengers trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Qualifications:

Who are we looking for?

Requirements

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended drivers license; some license restrictions may prohibit a candidate from qualifying for this position
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
  • Must be customer focused, detail oriented, and interested about the airline industry
  • Able to communicate in a clear, polite, and friendly manner
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read , write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. Its not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

#EnvoyOversight

Envoy Air Inc.

Job Tags

Holiday work, Full time, Immediate start, Flexible hours, Shift work, Night shift, Rotating shift,

Similar Jobs

Rose International

Post Production Manager Job at Rose International

 ...Date Posted: 03/18/2025 Hiring Organization: Rose International Position Number: 479877 Job Title: Post-Production Manager Job Location: Baltimore, MD, USA, 21230 Work Model: Hybrid Shift: 8:00AM-5:00PM Mon - Fri Employment Type: Temporary Estimated... 

SIERRA ODC

Director - Sales & Marketing (Job code: DSM/10/24) Job at SIERRA ODC

 ...experience.Location Coimbatore /HybridKey Responsibilities Develop and execute a comprehensive sales strategy to achieve company revenue targets, focusing on expanding into global markets (with a focus on the US, Middle East, and APAC regions).Oversee sales operations,... 

University of California San Francisco

Informatics Specialist Job at University of California San Francisco

 ..., we offer full-benefits (medical, dental, vision, 403B & pension plans).The California Department of Public Health Center for Infectious Diseases Informatics Branch (IB) is recruiting for a Informatics Specialist II to join an exciting team developing innovative solutions... 

Staffing Data Services Agency

Remote Data Entry Clerk - Basic Typing Online From Home Job at Staffing Data Services Agency

About the job Remote Data Entry Clerk - Basic Typing Online From Home Remote Data Entry Clerk - Basic Typing Online From Home This is...  ...growth Part-time available - choose the days you wish to work A commitment to promote from within Responsibilities:... 

Transdev

Diesel & Automotive Mechanic Job at Transdev

 ...New and improved industry-leading wages! Transdev is hiring for a variety of Automotive and Diesel Mechanics positions in the Minneapolis/St. Paul area. Transdev is seeking multiple experienced A or B technicians to perform maintenance on a variety of vehicles including...